FAQs
A few simple answers
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How Fast Is Shipping?
You can find the shipping window on the product page. In the USA: Most products are shipped within 2-5 business days. In Other Countries: Depends on distance.
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Is Free Shipping Available?
We offer free shipping in the USA for all products. Other Countries: shipping charges depends on distance. You’ll be able to see the exact shipping charge before checking out.
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What Is Your Return Policy?
Papi Mimis is committed to high-quality products and customer satisfaction. Products can be returned within 30 days of purchase.
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I Received A Defective Product
Contact us to report the issue and we’ll evaluate the case. If the product is determined to be defective, you’ll have a choice between a refund or store credit.
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I’m Not Satisfied With A Product:
Contact us to receive a return label and simply send it back to us. Choose between store credit or a refund. Shipping costs may be deducted. Products must be in new condition.
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How Do I Contact You?
Contact Us through the following options: - live chat- email at support@papimimis.com - fill the Contact form. Phone number: +1 302 499 2091 Opening Hours: Monday - Friday 9:00 - 17:00 EST time.
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Is Papi Mimis Still Open During COVID-19?
Yes! We are operating as usual. All products are available, and support is still here for you full time.
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Is Shipping Affected By COVID-19 ?
In the USA, shipping times have been mostly unaffected. Most products are likely to be delivered within 2-5 business days.
